Terms and Conditions of Purchase
Purchases made from our company, regardless of whether they are through the internet, via telephone, fax or mail-in order are subject to the following conditions.
Your privacy, email and physical address
We never mail out unsolicited material (we do not print catalogs).
We do not sell or share any customer information.
Discretion is always assured to our customers.
Merchandise is always mailed discreetly in plain packaging.
Cancellations and Order changes
If you order an item or items by mistake or wish to change your order, our Customer Service team can check whether your order may be cancelled or changed. Please telephone us at 480 661 0708 as soon as possible during office hours, Monday through Friday 8:00am-4:30pm MST. Please note that we are unable to guarantee cancellation of your order by email or message service, as your message may not be seen in time. If it is too late for us to cancel your order, you may be able to return your order in accordance with our returns policy below.
Once we have received the goods back, we will process a refund for you.
Refunds and Exchanges
We cannot accept returns of any sex toys or latex items, unless faulty.
If you think an item is faulty, please call us to 480-661-0708 between 8:00am - 4:30pm MST Monday through Friday.
For hygiene reasons, underwear is not returnable as we do not resell used items. If you feel an item is too large or too small, please contact us and we will do our best to help you. If an item is not available in the size you need, we may offer you a store credit.
Please be aware that unauthorized returns are not accepted.
Regarding International Purchases
We welcome orders from outside of North America, and all orders are shipped from our Arizona, USA distribution center. Please be aware that as we have no control over the Postal Services overseas, large orders are sent insured, but entirely at purchaser's risk. The USPS First-Class International mail is generally not a trackable service. If mail delivery to your home address is not always reliable, we recommend you select the Priority Mail option, as then you will be able to fully track the package while in transit.
Orders shipped outside of USA may be subject to VAT, import duties/taxes, and collection charges that can be levied once the order enters your country.
All such charges are the responsibility of the customer, and by placing an order outside of the United States you acknowledge that you know that taxes, duties or other related charges could be applicable upon arrival in your country, and that you agree to pay for them if you are asked to do so by FedEx or the United States Postal Service.
If packages are refused on delivery and come back to us, we will refund the products' value but not the original shipping charges.
A 10% restocking may be charged when applicable.
BodyAware Inc. retains all rights regarding trademarks, trade names, logos and images. These are registered and/or common law trademarks of BodyAware inc. Any use of BodyAware Inc's images or marks without written permission is strictly prohibited, and BodyAware Inc will aggressively enforce its intellectual property rights to the full extent of the law. This includes uses of names that could cause confusion by their similarity to "BodyAware".
BodyAware Inc will not tolerate trademark infringement by use of our trademarks or names in megatags and/or hidden text for the purposes of gaining higher rankings from search engines.
Body Aware Inc t/as EpicLeopard.com makes no warranty, expressed or implied, as to the safety of any of our products. All of our products are sold as novelty items only. Furthermore, we accept no responsibility for injuries sustained while using our products and the purchaser assumes all risk and liability of use. So please use sensibly and do not use constrictive items for extended periods or if skin rashes appear, and do not use electro stimulation products if in poor health or if you have any existing heart conditions.